Privacy Policy

How we collect, use, and protect your personal information

Effective Date

This Privacy Policy is effective as of November 30, 2025 and applies to all users of the PetCoParenting platform.

1. Information We Collect

Personal Information

  • Email address (required for account creation and login)
  • Name (for your profile and agreements)
  • Pet information (names, breeds, ages, photos, medical records)
  • Co-parent information (email addresses of invited co-parents)
  • Financial records (shared expenses, receipts)
  • Documents (pet agreements, vet records)
  • Custody schedules and calendar data

Technical Information

  • Basic session information to keep you logged in
  • Browser and device type (for compatibility)
  • IP address and related metadata (for security and fraud detection)

2. How We Use Your Information

  • Create and maintain your user account
  • Store and organize your pet profiles and custody schedules
  • Track shared expenses between co-parents
  • Generate pet co-parenting agreements
  • Send custody reminders and important notifications
  • Facilitate communication between co-parents
  • Improve our platform and user experience
  • Ensure platform security and prevent abuse

Note: We do not use your data for advertising, third-party analytics, or sell your information to other companies.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

With Co-Parents

When you invite a co-parent, they will have access to shared data including:

  • Shared pet profiles
  • Custody calendar and schedules
  • Expense records you've shared
  • Pet agreements you've both signed

With Service Providers

  • Payment processing (Stripe) - for subscription billing only
  • Email delivery services - for notifications and reminders
  • Cloud storage - for secure file hosting

Important: Your pet data, expenses, and agreements are never shared with third parties except as required by law.

4. Data Security

We implement appropriate technical measures to protect your personal information:

  • Password hashing using bcrypt (your password is never stored in plain text)
  • Secure HTTPS connections for all data transmission
  • Database security and access controls
  • Regular security updates and monitoring
  • Encrypted storage for sensitive documents

While we implement strong security measures, no system is 100% secure. We encourage you to use a strong, unique password for your account.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of certain communications

6. Cookies and Tracking

We use minimal cookies and similar technologies to:

  • Keep you logged in to your account (session management)
  • Remember your preferences and settings
  • Ensure platform security and prevent abuse

We do not use third-party analytics, advertising cookies, or tracking scripts.

7. Data Retention

We retain your personal information only as long as you maintain an active account. When you delete your account, we will remove all your personal data within 30 days, except where retention is required by law.

Note: If you shared data with a co-parent, they may retain copies of shared expenses and agreements even after you delete your account.

8. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:

privacy@petcoparenting.com

Questions about your data:

You can view, update, or delete your personal information anytime through your Account Settings.